Shipping policy

At Caderona, we are committed to delivering your orders quickly, securely, and with care — ensuring an exceptional shopping experience every time. Below you’ll find all our shipping details.

Currency Notice

All prices, transactions, and shipping details on caderona.com are listed and processed in British Pounds Sterling (£).

Shipping Fees

We offer free standard shipping on all orders within the United Kingdom.

✔ No minimum spend
✔ No hidden fees
✔ Reliable, trackable delivery

Processing & Delivery Time

Order Cut-off Time: 7:00 PM GMT (London)
Fulfilment Days: Monday–Friday
Handling Time: Minimum 1 day, Maximum 2 days (Mon–Fri)
Transit Time: Minimum 3 days, Maximum 7 days (Mon–Fri)

➡️ Total Delivery Time: Most UK orders arrive within 4–9 working days from order confirmation.

Orders placed on weekends or UK public holidays will be processed on the next business day.

⚠️ During peak periods (holidays, promotions, seasonal sales), delivery times may be slightly extended.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link allowing you to follow your parcel in real time.

Address Modifications

If you need to update your delivery address, please contact us immediately at care@caderona.com before your order has been shipped.

Once an order has been dispatched, the delivery address cannot be changed.

Delivery Restrictions

Currently, Caderona ships exclusively within the United Kingdom.

We do not deliver to:

✘ International addresses
✘ PO Boxes
✘ BFPO (British Forces Post Office) addresses

Lost or Delayed Orders

If your order does not arrive within the estimated delivery timeframe, please contact us at care@caderona.com with your order number.

We will contact our courier partners to locate your package and, if confirmed lost, we will arrange either:

✔ A replacement shipment
or
✔ A full refund

Contact Us

Here to help, every step of the way:

Email: care@caderona.com
Phone: +44 808 501 3845
Address: 386 Romford Road, London E7 8BS, United Kingdom

Customer Service Hours (GMT – London):
Monday to Friday: 9:00am – 5:00pm
Saturday & Sunday: 10:00am – 2:00pm

Average Response Time: 24–48 hours

For additional help, please visit our Contact Us page.