Terms of service

Preamble

This website is operated by caderona.com.
The terms “we”, “our”, or “us” refer to Caderona.

By accessing our website or making a purchase, you agree to be bound by these Terms of Service, as well as our other legal policies (Privacy Policy, Refund Policy, and Shipping Policy).

These terms apply to all users of the site — including customers, visitors, suppliers, partners, and content contributors.

Please read these Terms carefully before using our site. If you disagree with any part of these Terms, please do not use our website or its services.

Any new features added to our online store will also be subject to these Terms. You can review the most recent version at any time on this page.

We reserve the right to update or modify these Terms at our discretion. Continued use of the website implies acceptance of any changes.

Article 1 – Store Terms

By accepting these Terms, you confirm that you are of legal age in your country or region of residence or that you have permission from a legal guardian to use this site.

You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction, including intellectual property laws.

Distributing viruses, malware, or any malicious code is strictly prohibited.

Any violation of these Terms may result in immediate termination of our services to you.

Article 2 – General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your data (excluding payment information) may be transferred unencrypted over networks and adapted to meet technical requirements.
Payment information is always encrypted during transmission.

You agree not to reproduce, copy, sell, or exploit any part of our Services without our express written permission.

Article 3 – Reliability of Information

The content on our website is provided for general informational purposes only.
We do not guarantee accuracy, completeness, or reliability of any information.
You are responsible for verifying details before making decisions based on site content.

Article 4 – Price & Service Changes

Prices for our products are subject to change without notice.
We also reserve the right to modify, suspend, or discontinue any part of the site or services at any time, without liability.

Article 5 – Products or Services

Some products or services may be offered exclusively online. These items may be available in limited quantities and are subject to our Refund Policy.

We make every effort to display product images and colours accurately, but cannot guarantee exact representation due to screen variations.

We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue any product at any time.

Article 6 – Billing & Customer Account

We reserve the right to refuse or cancel any order if we suspect unauthorised activity, fraud, or bulk purchasing intended for resale.

You agree to provide accurate, current, and complete purchase and account information, including your name, email, billing address, and payment details.

Article 7 – Third-Party Tools

Our website may provide access to third-party tools which we do not monitor or control.

You acknowledge that these tools are provided “as is” and “as available” without warranties or endorsements.

Use of such tools is entirely at your own risk. Please review their terms before using them.

Article 8 – External Links

Our website may include links to third-party platforms.
We are not responsible for the content, security, or policies of these external sites.
Any concerns must be directed to the respective third-party operators.

Article 9 – Comments & Suggestions

Any content you submit to us (feedback, reviews, suggestions) may be used by Caderona without obligation of confidentiality or compensation.

You agree not to post unlawful, defamatory, threatening, or infringing material.

Article 10 – Personal Data

The collection and handling of personal data are governed by our Privacy Policy.

Article 11 – Errors and Corrections

Occasionally, information on our site may contain typographical errors, inaccurate details, or omissions (e.g., product descriptions, pricing, availability).
We reserve the right to correct any errors at any time without prior notice.

Article 12 – Prohibited Uses

You are prohibited from using our website or content for:

  • Any unlawful purpose

  • Soliciting others to engage in unlawful acts

  • Violating regulations or local laws

  • Infringing on intellectual property rights

  • Harassing, abusing, or harming others

  • Uploading malicious code

  • Collecting personal information of others

  • Spamming, phishing, or scraping

  • Disrupting website functionality

Any breach may result in immediate termination of your access.

Article 13 – Limitation of Liability

Use of our site and services is at your own risk.
We do not guarantee uninterrupted access, accuracy, or security of the website.

Caderona shall not be liable for direct, indirect, incidental, or consequential damages arising from your use of our site, products, or services.

Article 14 – Indemnification

You agree to indemnify and hold Caderona, its partners, employees, and suppliers harmless from any claims or expenses resulting from your violation of these Terms or infringement of third-party rights.

Article 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions remain valid.

Article 16 – Termination

These Terms remain effective unless terminated by either you or us.
You may terminate them by ceasing to use our site.
If you breach any part of these Terms, we may terminate your access without notice.

Article 17 – Entire Agreement

These Terms constitute the entire agreement between you and Caderona and supersede all prior communications.

Article 18 – Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes shall be subject to the courts of London, UK.

Article 19 – Changes to Terms

We reserve the right to modify or update these Terms at any time.
The latest version will always be posted here.
Continued use of our website implies acceptance of all updates.

Article 20 – Contact

Here to help, every step of the way:

Email: care@caderona.com
Phone: +44 808 501 3845
Address: 386 Romford Road, London E7 8BS, United Kingdom

Customer Service Hours (GMT – London):
Monday to Friday: 9:00am – 5:00pm
Saturday & Sunday: 10:00am – 2:00pm

Average Response Time: 24–48 hours

For additional help, please visit our Contact Us page.